Enterprise Resource Planning System

Enterprise Resource Planning (ERP) Systems

Enterprise Resource Planning (ERP) systems are software tools that allow business owners to perform all kinds of administrative activities. ERPs usually comprise all the relevant management operations, such as:

  • Financial (payroll);
  • Logistics (supply chain);
  • HR and talent acquisition;
  • Operations.

Why choose an ERP?

Such systems help you overcome the need for different specialists in any field. Especially if you are a small business owner, hiring a Financial director, an HR specialist and a Sales representative will usually make you cut down your budget significantly. On the other hand, ERPs let you do these tasks by yourself while also being actively assisted by a software application. In budget matters, an effective ERP will always help you cut down your company’s operational costs and allow you to enjoy a more profitable workflow.


Gap Analysis

What is a gap analysis?

When performing a gap analysis, you compare your current performance to what you think you could be doing better. An organization may generate or perform below its potential if it does not make the most of available resources or foregoes investment in capital or technology.

How do you perform a gap analysis?

Gap analysis consists of four steps:

  1. Determine the current state of affairs. Define your department's or organization's priorities.
  1. Establish SMART goals for where you want to go. Specific, measurable, achievable, relevant, and time-sensitive goals are known as SMART goals. Relevant goals aid in achieving the company's overall objectives; in contrast, time-sensitive goals provide a benchmark against which to monitor progress and evaluate success.
  2. Examine the gaps between where you are now and where you wish to go. Now is the moment to assess the gaps and pinpoint the source of the issue. This entails delving into why you aren't as successful as you would like to be.
  3. Create a strategy for closing existing gaps. Create action items that will assist you in closing the gap between where you are now and where you want to be.

What are the types of gap analysis?

Common Gaps, Breakaway Gaps, Runaway Gaps, and Exhaustion Gaps are the four types of gaps, each having its own signal to traders. Gaps are easy to notice, but recognizing what kind of gap they are is far more complex.



What is feedback?

The definition of feedback is the return of information regarding a result of the returned element of a process. A judge in a dance competition providing constructive critique after a performance is an example of feedback.

What is a feedback example?

An example of (positive) feedback you could provide would be: "I am thrilled with your drive to complete this assignment. I recognize that it wasn't simple, but I knew you could do it. Your helpful approach demonstrates that you can continue accepting new challenges and advancing within the organization. We appreciate your extra work."

What does feedback mean in a conversation?

Feedback is the recipient's reaction that offers the communicator an idea of how the message is being received and if it needs to be revised/changed. In a nutshell, in the process of communication, feedback refers to a response from the receiver.



What is eNPS? 

eNPS means Employee Net Promoter Score. This is a metric used to determine employee satisfaction by measuring the willingness of employees to recommend their workplace to other job seekers. Determining an Employee Net Promoter Score comes from the answers to a singular survey question which is:

"On a scale of zero to ten, how likely would you recommend working in our company?".

Are eNPS and NPS the same?

The eNPS and NPS are not the same. An NPS or Net Promoter Score is the general metric used to estimate customer satisfaction and loyalty, while the eNPS directs the question inwards; toward the company's employees. To estimate NPS, customers have to answer the question: 

"On a scale of zero to ten, how likely would you recommend our product/service to a friend?".

What is a good eNPS?

To have a good eNPS rating, you would categorize the eNPS survey answers based on how high or low the workplace is rated. Those who indicate a high willingness to recommend the company to others are in the category of 'Promoters.' Those who express a clear unwillingness to recommend the company are classified as the 'Detractors.' The neutral ones or 'Passives' are not enthusiastic but not displeased either. 

From the total data, the eNPS is calculated by subtracting the total percentage of detractors from the total percentage of promoters. 

The final eNPS would vary from -100 to 100. You want to ensure your final eNPS is a positive number because this indicates that you have more promoters than detractors. A negative score means you have to work towards reducing the detractors and gaining increased employee satisfaction.


Employee Performance Improvement Plan

What is an employee performance improvement plan?

An employee performance improvement plan (PIP) is a plan whereby underperforming employees are assisted in improving. It is a tool used to address lapses in performance to help the employee meet up with targets or improve their work-related behavior.

How do you write an employee performance improvement plan?

  • Start with clarifying the area of the employee's performance that is below standard and recalling instances.
  • Propose a strategy to improve the outlined areas.
  • Ensure the goal of the PIP is SMART (Specific, Measurable, Attainable, Relevant and Time-based).
  • List out potential outcomes.
  • Set a date for the PIP review.

When can you put an employee on PIP?

As the HR manager, when you observe an employee constantly struggling to meet up with tasks, decreased productivity and engagement, increased absenteeism and constant errors, such an employee should be placed on a PIP.


Employee Experience

What is employee experience?

Employee experience is the total of what an employee learns and experiences during their time at a company. The employee experience is becoming a priority for businesses, as companies increasingly see people as their most valuable asset.

What is the role of employee experience?

The objective of employee experience is for organizations and their employees to collaborate to enhance individual, team, and organizational performance by providing employees with a superior physical, cultural, and technological environment.

What is the employee experience strategy?

Employee experience strategy includes analyzing each stage of the employment journey and finding the moments, activities, and interactions that employees encounter. Then, these moments must be tailored to the employees' views, interests, requirements, and incentives.


Employee Engagement

What is employee engagement?

Employee engagement is a vital term when attempting to comprehend and statistically characterize the nature of the connection between a firm and its employees.

What are examples of employee engagement?

The degree to which employees are emotionally and psychologically invested in their workplaces can be measured as employee engagement. Employees who are engaged with, excited about, and dedicated to their jobs and workplaces are highly motivated.

What are the three critical elements of employee engagement?

The three critical elements of employee engagement are leadership, rewards and recognition, and professional growth.


Employee Enablement

What is employee enablement?

This is the act of providing employees with all the needed resources and support to enable them to give their best work performance. It is a proactive way of ensuring that employees do not give average or mediocre work but perform as best as possible because they are well-equipped. It is a smart way of investing in employees to ensure their productivity is unhindered by trivial concerns such as their fundamental human needs.

How do you measure employee enablement?

To measure employee enablement, the HR manager must prepare insightful surveys to assess the hindrances and challenges employees face in their line of work. Afterward, the feedback should be collected and analyzed to discover how well they are enabled and what they require to perform excellently.

What does enablement mean to a company?

When a company's employees are well enabled, the quality of output they give shows. Employee enablement results in better employee performance and improved business outcomes and employee satisfaction and retention. 


Employee Development

What is employee development?

This is the process of creating high-productivity employees through learning and development strategies. Employee development can yield significant returns on the business, as it saves the company from recruiting fresh specialists or outsourcing technical tasks to agencies.

What are the four 4 approaches to employee development?

The four broad approaches to employee development are

  • Formal education programs
  • Assessment
  • Job experience
  • Interpersonal relationships

What is an example of employee development?

An example of employee development is upskilling of junior employees in their current roles. This helps them hone their strengths and specialize in the most proficient niche.