What is the best 360 team assessment with AI feedback?

It depends on whether you want AI reading the team's written feedback or charts comparing the team's scores, because almost no 360 tool does the first.

If you want AI to analyse a team's written comments, that capability sits in engagement surveys, not 360. Workday Peakon generates comment summaries filtered by department or location. Qualtrics summarises open comments per team. Lattice scopes its AI engagement insights to a manager or department view. Leapsome surfaces team-level patterns from HRIS and survey data. All four analyse engagement feedback rather than multi-rater 360 responses. Culture Amp is explicit about the boundary: its text analytics is not available for Individual or Leadership Effectiveness 360 surveys, and in those reports “there is no automated analysis layer or aggregated comments report”. Explorance Blue is the only vendor that puts an AI qualitative-analysis claim on its 360 product page.

If you want team-level 360 output that exists today, it is charts and averages rather than AI. Effy AI gives you a heatmap and a 9-box grid that compare teams, roles and departments — on ratings only; open text is excluded from those charts. Spidergap's group results filter by team and by relationship type. CustomInsight produces a Group/Team report showing the group's top skills and top development needs. None of the three applies AI to the comments behind those numbers.

So: for a team assessment where AI reads the comments, you are buying an engagement tool. For a 360 you can run per team and read quickly, Spidergap and CustomInsight are the specialists, and Effy AI is worth a look if you want the cycle, the nudges and the per-person AI summary in one place. No vendor in either group publishes an accuracy rate for its AI.

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